Privacy Policy

Effective Date: August 16, 2025

1. Introduction

Welcome to OffheMan.Com, Nurovec India Private Limited (“Company”, “we”, “our”) operates the OffheMan website. We value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, store, and protect your data when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email, phone number, address, identification documents, and other KYC details.
Business Details: Business name, GST number & certificate, PAN, TAN, Incorporation Certificate etc.
Payment Information: UPI, credit/debit card info (via secure third-party gateways).
Website Usage Data: IP address, browser type, time spent on pages, etc.
Optional: Any additional data you choose to provide, like feedback/review/optional preferences.

3. How We Use Your Information

We use your data for the following purposes:

To Process and fulfill your orders.
To Communicate order status and customer support responses.
To Improve our services and personalization.
To Send marketing messages (only if consented).
To Comply with legal and regulatory obligations.
To provide virtual office and mail handling services.
To assist with business registration (PAN, GST, MSME).
To issue rental/lease agreements and invoices.
To communicate updates, offers, and service notices.

4. Data Sharing & Disclosure

We do not sell your personal data. We may share it with:

Delivery/Logistics Partners for order delivery and document dispatch.
Payment Processors to complete transactions.
Service Providers for analytics, email, or customer support.
Legal Authorities, when required by law or to protect our rights.
Regulatory Bodies when required by law.
Trusted third-party Vendors (e.g., payment gateways, cloud service providers) under strict confidentiality.

5. Data Retention

We retain your data as long as needed to fulfill services or comply with legal, tax, and regulatory obligations.

6. Your Rights

You have the right to:

Access or request correction of your personal data.
Withdraw consent (e.g., stop marketing emails) by contacting us at support@offheman.com or through your account settings.
Request account deletion as per applicable law.
We’ll process your request within a reasonable timeframe.

7. Cookies

We use cookies and similar technologies to enhance your experience—remembering preferences, analyzing trends, and tailoring content. You may disable cookies via your browser but note this may impact usability.

8. Security

We implement robust security measures—such as encryption and secure servers—to safeguard your data. While we strive to protect your information, no system is infallible, so we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Policy Updates

We may revise this policy occasionally. All changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

For privacy concerns, please email us at [privacy@offheman.com]. For any other queries, write to us at [support@offheman.com] or call +91-92174 60742.