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Find answers to the most common questions about OffHeMan products, shipping, payments, and support.
What products does OffheMan offer?
We specialize in modern office furniture solutions such as ergonomic chairs, desks, pods, and accessories that improve productivity and comfort in workplaces of all sizes.
How do I place an order?
You can browse our products on our website, add items to your cart, and checkout using any of the supported payment methods including UPI, cards, and net banking.
What payment methods do you accept?
We accept UPI, credit/debit cards (Visa, MasterCard, RuPay, American Express), net banking, wallets (Paytm, Amazon Pay, etc.), and Cash on Delivery (available for select pin codes).
What are the shipping timelines?
Delivery timelines vary by location: 3–5 business days for Delhi NCR/metropolitan areas, 5–9 days for tier-2/3 cities, and 7–14 days for bulk/furniture orders.
Do you charge for shipping?
We offer free shipping on orders above ₹2,000. For orders below ₹2,000 or remote areas, a nominal fee may apply.
Can I return or exchange a product?
Yes, we offer hassle-free returns and exchanges. Please ensure the product is unused and returned within the specified return window. Certain customized products may not be eligible.
How can I contact customer support?
You can reach our support team at su*****@******an.com or call our helpline during business hours. We’re here to help!